Important Notice

Please note that we are not a professional retail store.

Our online shop simply provides a convenient way for customers to purchase related merchandise.

We sincerely apologize for any inconvenience and appreciate your understanding.

1. Return and Refund Conditions

1. Returns can be requested within 7 days of delivery (based on the shipping date).
2. Items must be unused, in original condition, and with complete packaging.
3. Customized items, discounted items, and limited edition products are non-refundable.
4. Returns are only accepted for defective or incorrect items.
5. For personal reasons (e.g., change of mind, color difference, size mismatch), return shipping costs are the responsibility of the customer.

2. International Orders

1. Return shipping costs for international orders must be borne by the customer.
2. Please note that international shipping fees are usually higher than domestic shipping fees.
3. Refunds will deduct any applicable shipping costs.

3. Refund Process

1. Customers must contact customer service to request a return.
2. We will confirm the item status and provide the return address.
3. After the returned item is received and verified, refunds will be processed within 7–10 business days.
4. Actual receipt of funds may vary depending on bank or payment platform processing times.

4. Shipping Costs

1. Return shipping for non-defective items is the customer’s responsibility.
2. Shipping costs for defective or incorrectly sent items will be covered by us.

5. Additional Notes

• Our products are merchandise and related items, not tattoo services or professional retail goods.
• By placing an order, you acknowledge that you have read and agreed to this Refund Policy.